You take care of your operations, we service the datacentertechnology part!
We provide contact centers in Europe with the means to easily expand their business, by offering an international network of connected telecom operators, and combine this with hosting your application licenses and usage of several applications we developped in-house.
Telecom operators have traditionally been organized per country, even when you have a so called 'international master agreement' you have to negotiate numbers and infrastructure with the local country managers. And those are only willing to do business with companies which are potentially huge customers. Do you want to have one local number in France, two in Greece and one in Ireland and you are not expecting hundreds of thousands of call minutes? You are not a prospect for them. But you are for us!
We cater to this group of companies which is out of luck when it comes to working with telecom operators directly. We have contacts and contracts in place which allow us to provide you with local numbers in more than 80 countries. We have interconnection with several telecom operators so we offer 99.99% redundancy, not only in uptime of applications, but also in availability of telecom access. State-of-the-art infrastructure, full redundancy, fiberconnections with the telecom operators.
iCP Services is all about services and hosting of your own licenses; our partner Octopus Tele.com offers smaller companies the same services, but also products and support.
More than 200 seats?
Then our company is the perfect choice when you want to outsource your application software, need (local) international telecom arrangements, want to work from several locations and act as one virtual company. Our team has been delivering hosted services for exactly five years now. We have our own datacenter operation ready to host your licenses.Our infrastructure includes interconnections with several telecomproviders, and we can deliver (local) numbers in more than 80 countries. We provide maintenance on the services you outsource with us, but you do your own operational management on your applications.
Less than 200 seats?
Our partner Octopus Tele.com BV offers licenses for rent, including operational support. www.octopustele.com